Key performance indicators - an exercise in futility?

THIS week Strictly Boardroom recounts the travails of the Communist Party in trying to set incentives for troublesome booksellers, and draws a few lessons for the ever-so capitalist KPI.

Key performance indicators - an exercise in futility? Key performance indicators - an exercise in futility? Key performance indicators - an exercise in futility? Key performance indicators - an exercise in futility? Key performance indicators - an exercise in futility?

Like the metaphorical horse and water, setting corporate strategy is easy, inspiring your people to strive to achieve the outcome, not so much.

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