Frequently Asked Questions

Purchasing/Renewing Mining News | My online account | Adding online users | Change account information | Account and payment issuesBrowser support | My newsletters

Purchasing/Renewing Mining News

Q: I would like to subscribe to Mining News

A: To subscribe to Mining News, you can either;

  • Visit MiningNews.net, click on subscribe in the top right hand corner, select your preferred package and make a secure payment online.
  • Contact the subscriptions department on + 61 (08) 6263 9100 or email subscriptions@aspermont.com.

You will be sent an order confirmation after completing your online purchase. If you specifically require a pro-forma invoice, please request this from customer service.


Q: I would like to renew my Mining News subscription

A: Contact the subscriptions department on + 61 (08) 6263 9100 or email subscriptions@aspermont.com quoting your subscriber number and account name.


My online account

Q: I cannot login to my account or have forgotten my login details.

A: Your username is your email address. If you have forgotten your password you can easily reset your password by clicking the forgotten password link on the login page. If you are still having difficulties contact the subscriptions department on + 61 (08) 6263 9100 or email subscriptions@aspermont.com.


Adding online users

Q: I would like to add online users to my Mining News subscription account

A: If you are a new subscriber or if you haven't received instructions on how to access the Corporate Self Service Portal, please contact the Subscriptions Department on +61 (08) 6263 9100 or email subscriptions@aspermont.com.

If you are an existing subscriber and would like to make changes to your account or upgrade your subscription, contact the Subscriptions Department on +61 (08) 6263 9100 or email subscriptions@aspermont.com.


Q: I would like to join my organisation's subscription

A: To request an online user licence from an existing multi-user subscription package please email subscriptions@aspermont.com or contact the member manager from your organisation.


Change account information

Q: I would like to change my billing or delivery address

A: Please contact the contact the member manager from your organisation or email subscriptions@aspermont.com quoting your subscription reference number with the details that need to be updated.


Account and payment issues

Q: I would like to check my subscription account payment and fulfilment status.

A: Contact the subscriptions department on +61 (08) 6263 9100 or email subscriptions@aspermont.com quoting your subscription reference number.


Browser support

If you are using Internet Explorer, Mozilla Firefox or Google Chrome and are experiencing any issues, please check to ensure you are using the latest version of the browser.

Download the latest version of Microsoft Edge
https://www.microsoft.com/en-gb/edge?ch=1&form=MA13FJ 

Download the latest version of Mozilla Firefox
https://www.mozilla.org/en-GB/firefox/products/

Download the latest version of Google Chrome
https://www.google.co.uk/intl/en_uk/chrome/


My newsletters

If you are a paid subscriber to Mining News, you will automatically be added to our newsletter distribution list. If you are not a paid subscriber, click here to subscribe for free.


Ensuring you get Miningnews.net Subscriber emails

MiningNews.net emails including newsletters are delivered by suppliers called HubSpot, MailChimp and Brevo.

To ensure uninterrupted delivery of our newsletters, please follow all of the below instructions.

Ask your IT department, email service provider or message/spam filtering service to ‘whitelist' the servers used to send our newsletters.

Whitelist our Email Sending IP Address

Adding our dedicated IP addresses for email sending system to your IP address whitelist will ensure you get our newsletters. It will not affect your preferences for receiving newsletters or marketing messages - you are still in control of the messages you want to receive.

The dedicated IP address all for all Aspermont electronic mail are:

  • 158.247.22.36
  • 205.201.143.255
  • 172.246.4.52

Whitelist our Email Sending Domains

Alongside the above, please also add the dedicated domains we use to send editorial newsletters to your domain whitelist.

The following domains should be added to your sending domain whitelist:

  • Miningnews-marketing.net
  • newsletters.miningnews.net

Add us to your Email application's Contacts list

Use your email client's Sender, Contacts or Address Book menu options to add us to your contact list.

In Microsoft Outlook, this option can be found under the Message menu at: Message >> Sender >> Add to Contacts.

This may be titled differently dependent on your version of Microsoft Outlook. The option may be found elsewhere in other email clients.

Add us to your Safe Senders list

Use your email client's Junk Email options to ensure our emails are never marked as spam.

In Microsoft Outlook, do this by right-clicking one of our emails in your message list, then visiting the Junk menu and choosing the Junk >> Never Block Sender option.

This may be titled differently dependent on your version of Microsoft Outlook. The option may be found elsewhere in other email clients.

Further Assistance

Once your IT has processed the instructions can you please contact us to confirm so we can ensure the newsletters are sent through to you. If you have any further questions, please do not hesitate to contact us on 08 6263 9100 or email subscriptions@aspermont.com.


If our frequently asked questions above have not answered your subscription query, please contact the subscription team on + 61 (08) 6263 9100 or email subscriptions@aspermont.com.

A growing series of reports, each focused on a key discussion point for the mining sector, brought to you by the Mining News Intelligence team.

A growing series of reports, each focused on a key discussion point for the mining sector, brought to you by the Mining News Intelligence team.

editions

MiningNews.net Research Report 2024

Access a multi-pronged tool to identify critical risks and opportunities in Australia’s mining industry.

editions

Mining Journal Intelligence Investor Sentiment Report 2024

Survey revealing the plans, priorities, and preferences of 120+ mining investors and their expectations for the sector in 2024.

editions

Mining Journal Intelligence Mining Equities Report 2023

Access an exclusive, inside look on the quarterly mining IPOs and secondary raisings data and mining equities performance tables with an annual Stock Exchange Comparisons supplement.

editions

Mining Journal Intelligence World Risk Report 2023 (feat. MineHutte ratings)

A detailed analysis of mining investment risks across 121 jurisdictions globally, built on 11 ‘hard risk’ metrics and an industrywide survey.